Creating a Process Improvement Department

Assignment: Imagine that the CEO for your organization recognized the value for adding a Performance Improvement Department to improve business processes and service outcomes. The CEO has provided generous financial support and has promoted you to the role of Performance Improvement Director. You are tasked you with creating the Performance Improvement Department. Describe how you would build and manage a Process Improvement Department. Explain the steps you would implement to build capacity within the department.

References must be within the last 5 years.

Describes how to
build a Process
Improvement
Department.

Identifies all steps to
manage a Process
Improvement
Department.

Discusses the skills
and education
required for the
employees within
the Performance
Improvement
Department

Explains the steps
you would
implement to build
capacity within the
department.